Refurb Radio

EPISODE 4

Vibrant Technicians Erick “Hudson” Jensen and Jason “Guitar Hero” Henriksen are in studio to discuss how you become a hardware technician in the secondary IT hardware market (among other things).

1-9:00 Minutes: Path to Teching
Jason and Erick discuss their paths to becoming techs and how others have become techs in the industry.

10-14:00 Minutes: Day in the Life
Describing the typical day of one of Vibrant’s hardware technicians.

14-18:00 Minutes: Sins of Sales Reps
Things sales reps can do to mess up a technician’s day.

19-24:00 Minutes: Teching for Sales reps
What things a sales rep can do before handing an issue off to a technician

24-30:00 Minutes: Servers at the Movies
Erick discusses his blog post he wrote for Vibrant on computer servers in the movies.

Links:
http://www.vibrant.com/blog/troubleshooting-a-server-for-sales-reps-and-other-non-techies/
http://www.vibrant.com/blog/servers-in-the-movies-our-top-ten/
http://www.vibrant.com/blog/ten-servers-that-changed-the-world/